About these terms
Huby Sales is the checkout we use to sell our own digital learning products — audio programs, video lessons and activities. It is operated by Natus Prime LLC (United States).
These terms apply when you buy through a Huby Sales checkout. Each checkout page names the company that sells that product — the company responsible for that sale — and shows terms, a refund policy and a support email for it; if they differ from these, the checkout page’s terms apply to that purchase.
Digital products and access
- All products are digital. After the payment is confirmed, access is sent to the email address you entered, usually within minutes. Please check your spam and promotions folders too.
- Products are delivered in our mobile-friendly members app.
- Access is personal and non-transferable. Sharing, reselling or redistributing the content is not allowed.
Prices and payment
- The price and currency are shown on the checkout before you pay.
- Payments are processed by Stripe or Whop. When Whop processes the payment, it acts as merchant of record and its own terms also apply.
- The charge appears on your card statement under the name of the seller or the payment processor shown on the checkout.
- We never receive or store your card details.
Add-ons and one-click offers
Some checkouts offer an optional add-on (unchecked until you choose it) or, after the purchase, an extra offer you can accept with one click. These are charged only if you choose them, at the price shown, using the same payment method.
Subscriptions
If a product is a subscription, the checkout says so and shows the price, the billing interval and any free trial or introductory price. If you don’t cancel before a free trial ends, the first charge is made automatically.
Subscriptions renew automatically until you cancel. You can cancel at any time with the link in your purchase emails or by emailing [email protected]; renewals stop and you keep access until the end of the period already paid. A refund or bank dispute of a subscription charge cancels it immediately.
Guarantee and refunds
Every product has a guarantee period, shown on the checkout or on the product’s sales page. If you are not satisfied within that period, for any reason, we refund 100% of the amount paid.
To ask for a refund, email [email protected] with the address used at purchase. The refund goes back to the original payment method and may take 5 to 10 business days to appear, depending on your bank. Once refunded, access to that product is removed.
If you don’t recognize a charge, please write to us before opening a dispute with your bank — we resolve it faster by email.
Educational content
Our products are for educational purposes. They do not replace advice from a doctor or other qualified professional, and results vary from person to person.
All content is owned by us or our licensors and is protected by copyright.
Acceptable use
You agree not to use the checkout for fraud, not to make purchases with a payment method you are not authorized to use, and not to copy, scrape or attack our systems. We may cancel orders or block access in case of fraud or abuse.
Liability
We work to keep the checkout and the products available and accurate, but they are provided “as is”. To the extent permitted by law, our total liability for any purchase is limited to the amount you paid for it. Nothing in these terms limits rights you have under consumer protection laws where you live.
Governing law
These terms are governed by the laws of the United States, without affecting mandatory consumer protection rights in your country of residence.
Changes and contact
We may update these terms; the date at the top of this page shows the latest version, and the version in force when you bought applies to that purchase. Questions: [email protected]. We reply within 2 business days.